Customer Care and Technical Services are available via phone and email at the numbers and addresses listed below. Use the Chat now button to reach us by web chat.
We service customers through direct sales and a network of distributors. Our staff includes experts in molecular biology, oligonucleotide design, sequencing, mutagenesis, PCR, and related research applications. We are available for consultation before or after an order is placed.
Asia Pacific | asiacustcare@idtdna.com | +65 6775 9187 |
Australia | auscustcare@idtdna.com | 1800 845 181 |
Canada | custcare@idtdna.com | 1 800 328 2661 |
China | chinacustcare@idtdna.com | 400 668 3770 |
Europe | eutechsupport@idtdna.com | +32 (0) 16 28 22 60 | FAX: +32 (0) 16 79 52 32 |
Japan | japan-CC@idtdna.com | +81 (0) 3 6865 1217 |
New Zealand | nzcustcare@idtdna.com | 0800 480 236 |
South Korea | koreacustcare@idtdna.com | +82 (0) 31 556 3905 |
United States | custcare@idtdna.com | 1 800 328 2661 |
For media inquiries please contact IDT Public Relations, idtpr@idtdna.com