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Frequently asked questions

Our Scientific Applications Support team has assembled a list of frequently asked questions to help you find answers quickly. Filter using one or more categories to focus on specific topics, or use the search bar to perform a text search.

Do Analysis Credits expire?

Yes, Analysis Credits expire after 1 year. Analysis Credits are automatically redeemed from earliest expiration date to latest. View the expiration dates on your Analysis Credits in the Analysis Credit balance details window found in the Analysis Lab.