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Frequently asked questions

Our Scientific Applications Support team has assembled a list of frequently asked questions to help you find answers quickly. Filter using one or more categories to focus on specific topics, or use the search bar to perform a text search.

How do I request a quote?

After you have added items to the shopping cart for purchase, click the cart to view, then select E-mail cart/Quote. On the next page, select Request quote and confirm your email address before clicking Submit. You will receive your quote within 4 business hours.

Quotes can be processed by selecting the Place order now link at the bottom of the quote PDF, then proceeding through the checkout screens.

Note: Your default shipping and billing address must be entered before requesting a quote.  Do this by clicking your name at the top of the page and selecting My account, then Edit address information.


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*RUO—For research use only. Not for use in diagnostic procedures. Unless otherwise agreed to in writing, IDT does not intend for these products to be used in clinical applications and does not warrant their fitness or suitability for any clinical diagnostic use. Purchaser is solely responsible for all decisions regarding the use of these products and any associated regulatory or legal obligations.