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Frequently asked questions

Our Scientific Applications Support team has assembled a list of frequently asked questions to help you find answers quickly. Filter using one or more categories to focus on specific topics, or use the search bar to perform a text search.

What are the advantages of shipping PrimeTime® Gene Expression Master Mix at ambient temperature?

Eliminating shipping in insulated containers with gel packs and dry ice benefits you by:

  • Reducing shipping costs by 35–70%, depending on your location
  • Potentially shortening delivery times

Ambient temperature shipping also lessens detrimental environmental impacts by:

  • Eliminating manufacturing resources required for insulated containers, dry ice, and gel packs
  • Eliminating waste disposal of insulated containers or gel packs in landfills or incinerators
  • Decreasing transportation resources (e.g., fuel consumption and greenhouse gas emissions) due to decreased shipping weight


*RUO—For research use only. Not for use in diagnostic procedures. Unless otherwise agreed to in writing, IDT does not intend for these products to be used in clinical applications and does not warrant their fitness or suitability for any clinical diagnostic use. Purchaser is solely responsible for all decisions regarding the use of these products and any associated regulatory or legal obligations.